For the iPhone and Android app
8 · When something's wrong
Reporting, complaining, and the honest list of what isn't finished.
Contents
Report a post or a message
- A post: ··· menu → Report, then pick a reason.
- A message: press and hold it → Report.
- Reports are reviewed by a human moderator. You're told the outcome, and you can appeal a decision made about your own content.
Something's broken, or you hate a feature
Shiijak is young and honest about it. If a feature annoys you, that's useful information.
- Most things you dislike can be turned down rather than endured — check Settings first (ranking reset, mutes, muted words, notification switches, quote permissions, DM permissions).
- Still wrong? Tell us — include what you tapped, what you expected, and what happened.
Known gaps — things that aren't there yet
You can't unsend a message. Once a DM is delivered, it stays. You can only cancel one that hasn't sent yet.
There's no list of people you've blocked. Muted accounts and muted words have review lists; blocks don't — unblock from the person's profile.
Stickers, message reactions and conversation colours are off in the shipping app and phone-only when on. The web has none of them.
Video calls are web-only — the phone app's calling is switched off.
Translation, Assist and the Edition are switched off in the shipping app.
Sticker art is a placeholder. The drawn sets are stand-ins for commissioned artwork.